Walked in with no brakes at 6pm & anxiety about hurricane Irma coming...they told me not to worry and got my brakes and rotors done! Price was on the high side but matched once I showed others average cost. That's what I call service! Thanks so much Hector & Robert!
Best car repair shop experience I've ever had. The team was amazing. They saved me from a flat tire and was able to take my car in instantly and get me to work on time. I adored chatting with the team, they kept me laughing and smiling. I never thought I'd have such a pleasant time at a Pep Boys, but you guys did amazing. I wish I remembered everyone's names to thank you individually. I was stressed that day, but they completely turned it around. Thanks again and please keep up the amazing work. It's the only car repair shop I would recommend.
We needed a tire changed ASAP, Walmart said there would be a 2 hour wait so we came to this pep boys and the service manager Eric had us in and out within 30 minutes of arrival. Fast, friendly service definitely recommend this location.
Honest, reliable service!! I Only come here for my car service needs! Best prices available... with payment options too!!!
The team works fast and is very knowledgeable. The manager was very helpful as well!
Recently, when evacuating from Irma, we, 2 women in our 60's, a 10 yr old boy, 3 crates of animals experienced a horrendous hammering noise from the front end on the turnpike. Managed to get off the highway and into this shop. It was almost 6pm. They wouldn't even consider looking at our car. All I asked was whether they could tell us if it was safe to continue to Ocala even if they couldn't do a repair. We couldn't see any damage. They absolutely refused and waved at the Goodyear store across the street. Goodyear welcomed us, took a quick ride in the car, diagnosed a defective tire (2 wks old) that had shredded on the inside rim so couldn't be seen, changed it and sent us safely on our way. We were a few miles short of a complete blow out which could have sent us careening into the major traffic on the turnpike. Pep Boys, shame on you for your 'no room at the inn' attitude. You couldn't stay a few extra minutes for women and children in need during a mandatory evacuation. I will never patronize a Pep Boys establishment and hope others will take note of their callous attitude.
I give them 5 STARS!
Pep Boys Auto Service Tire is a US Car Repair based in Saint Cloud, Florida. Pep Boys Auto Service Tire is located at 4561 13th St, St Cloud, FL 34769, USA.
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